Global Scans · Shopping · Weekly Summary

• [New] A company like Amazon could use emotion-responsive interfaces to detect when a customer is frustrated with their shopping experience and provide a more empathetic and helpful response. SuperAGI
• [New] Voice Commerce: Consumers will increasingly use smart assistants like Alexa and Google Assistant for shopping. FangWallet �
• [New] Big trends like AI, hybrid work, online shopping, sustainability, and global markets will affect everyone. Dxb News Network
• [New] The rise of voice commerce will further drive chatbot adoption, enabling users to shop via voice commands using AI-powered assistants like Alexa and Google Assistant. Magenest - One-Stop Digital Transformation Solution
• [New] Looking ahead, Amazon is expected to remain at the forefront of digital commerce, shaping the future of online shopping with advancements in automation, supply chain optimization, and AI-powered customer experiences. Magenest - One-Stop Digital Transformation Solution
• [New] Amazon solved the challenge of creating a seamless, natural-language shopping experience that could understand diverse voice commands and secure transactions. Single Grain
• [New] Vietnam's retail sector will maintain its growth trajectory from the previous year, driven by an upturn in consumer spending and online shopping. Vietnam Briefing News
• With voice shopping projected to reach $30 billion by 2026, voice commerce is rapidly transforming eCommerce store development through smart speakers and AI assistants. The Brihaspati Infotech
• With 71% of users expected to make social media their primary shopping channel by 2030, social commerce is transforming eCommerce store development by reshaping the online shopping experience. The Brihaspati Infotech
• AI is one of the most highly anticipated and demanded innovations among consumers, with 76% of shoppers in South Africa wanting retailers to offer AI-powered shopping features. Engineering News
• AI's ability to consider vast sets of data at once is enabling Amazon to anticipate its consumers' needs well in advance; its algorithms now appear to know what customers are going to want to buy before they even start shopping. JWU Online
• The rise of personal shopping agents will require a collaborative approach between retailers, providers and customers. PYMNTS.com
• Google will roll out an AI-powered version of search called AI Mode to everyone in the US and will introduce an AI-powered shopping tool that lets users upload a photo to see how an item of clothing would look on them. Wired
• By 2025, we will see the rise of hybrid retail models that combine the best of both worlds - in-store and online shopping. Spring Fair 2025
• AI is one of the most highly anticipated and demanded innovations among consumers, with seven in 10 shoppers globally wanting retailers to offer AI-powered shopping features. Parcel and Postal Technology International
• As app developers continue to refine interfaces and introduce new functionalities, the App-Based segment is expected to maintain its stronghold in shaping the future of online grocery shopping in Latin America. Market Data Forecast
• As we move towards 2025, mobile retail apps will become increasingly integral to the shopping experience, requiring retailers to focus on essential features that enhance usability and engagement. GCC-Marketing
• In 2025, a personalized shopping experience will not just be a trend but a fundamental expectation among consumers, pushing retailers to innovate continually. GCC-Marketing
• Leveraging social commerce through platforms like TikTok Shop and Instagram Shopping will help drive external traffic to Amazon listings. Capitalism
• Smaller subsidies, paired with tariffs, will do a better job of getting companies to set up shop in the US. Sammy Fans
• Walmart is preparing for what it sees as an inevitable shift toward personal shopping agents - AI assistants that will shop on behalf of consumers. PYMNTS.com
• Google will pull ads from existing Search and Shopping campaigns for ad placements within AI Mode. Digiday
• Smart utilization of first-party data, engagement signals, and real-time feedback will be core to creating personalized shopping experiences that connect with UK consumers. The Short Media

Last updated: 07 July 2025